A product of Infocredit Group
Debt Collection Software That Puts You in Control.
Streamline collections, automate workflows, manage debtor communications, and gain visibility into your receivables with DECOL24.
Product modules
One platform for collections, requests and calls
Use the modules your team needs, all in one web-based system.
Debt Collection
Overdue invoices, debtor communication, payment monitoring, commitments, letters and transaction histories.
Learn moreTicketing
Configurable internal and customer-service requests with prioritisation, tracking and resolution.
Learn moreCall Center
Support outbound calling and customer-service operations with full case context.
Learn moreBenefits
Bring structure to receivables and debt recovery
Workflow efficiency
Configurable collection workflows reduce manual follow-up and keep cases moving.
Collection visibility
Real-time dashboards show where every case stands.
Payment commitments
Record promises to pay and monitor whether they are met.
Cashflow management
Understand outstanding receivables to plan with more confidence.
Reporting
Performance statistics help you review team and collection activity.
Features
Operational capabilities for everyday collection work
- Overdue invoice management
- Debtor communication
- Payment monitoring
- Payment commitments
- Transaction histories
- Overdue invoice letters
- Activity logs and alerts
- Real-time dashboards
- API integration
- Bulk case uploads
- Configurable client access
- Client portal
How it works
From import to outcome in four steps
- 01
Import accounts
Upload cases in bulk or connect your systems through the API.
- 02
Configure workflows
Set up collection steps, letters, alerts and user access.
- 03
Manage collections
Communicate with debtors, record commitments and monitor payments.
- 04
Monitor outcomes
Follow progress through dashboards and performance statistics.
Industries
Built for organisations that manage receivables
- Trade and Distribution
- Logistics
- Financial Services
- Professional Services
- Hospitality
- Food and Beverage
- ICT
- Public Sector
- Associations
Security and access control
Protecting your data and your debtors' data
DECOL24 includes security measures designed to protect information and control who can access it.
- Encryption at rest and in transit
- Two-factor authentication (2FA)
- WAF and traffic monitoring
- Error logging
- Configurable user and client access
Infocredit Group
Backed by Infocredit Group
DECOL24 is developed and supported by Infocredit Group, a provider of credit information and credit management solutions.
FAQ
Frequently asked questions
See DECOL24 in action
Book a demo and our team will walk you through the platform and prepare a quotation for your requirements.